When you feel CONNECTED and ENGAGED, you find insights in each client story or customer feedback. You ask out of curiosity, and synthesise what you hear.
Feeling EMPOWERED and IMPACTFUL gives you the drive to change lives. You're aware of how your specific actions contribute to the bigger picture.
When you are PURPOSEFUL, you are energised. You approach problems with raw passion, and working replenishes your energy. You distinguish between what is important and what is simply urgent.